Southwest Decor

That's a cut-out of Billy the Kid that I did. Here is a better photo of him:

I put an alien mask on him for the UFO Festival. I don't think he would mind. I think he had a sense of humor!

My philosophy towards this Internet site is the same one that I had in the store - personalized service.

So, I don't have an autoresponder or any of the other automating programs that e-businesses are so fond of, although the Shopping Cart system I have sends an automatic order confirmation but you will hear from me too. I prefer to communicate personally with my customers and prospective customers. I am happy to help you find a special gift or something that is "just right" for your home, although it is a little harder now that I am working long hours. I will try to email you photographs of anything I have that might work for you. I want you to feel like you have visited the Smilin' Coyote store rather than just pushed buttons on an anonymous web page!

The traditional and contemporary Southwest items I have come from Mexico, from Native American artists and artisans, and from local Southwest artisans. I carry prints by Native American artists and a line of Southwest-themed Peter Hurd prints.

And, of course, who can forget the wonderful Native American-made silver and turquoise jewelry. I buy from the Navajo and Pueblo Indians of New Mexico. I also have cloisonné jewelry by Chris Litt of Santa Fe.

Whether you are redecorating a room or looking for a gift, I would like to help you to find that special something. What I hope to do with this site is show you some of the beautiful things I have in my store and, hopefully, entice you to buy some of them. So let's get started!

My personal guarantee to you:

1. I guarantee that the items on the web site are exactly as specified although some slight variations in color may occur due to monitor settings.
2. I will personally answer by email every order to give you the ship date and approximate expected date of receipt.
3. I offer a money back guarantee on anything you are not satisfied with, except Special Orders (see below). But I do have to be realistic about refunds. If you purchase something and it is as was shown on the web site but you just don't like it, please return it and I will refund the price of the item. If, however, I make a mistake and the item is not as shown, please ship it back for a prompt refund of the item price and the shipping both ways. I think that's fair.
4. Unfortunately, due to some problem customers, I will have to charge you for an item that I order especially for you. I have been stuck with items that I ordered for customers who then didn't respond or gave me a bogus credit card number. I'm sorry but you know - one bad apple! Thanks for understanding.

Some Comments from Internet Customers

Jan D. writes: "Hello Pat, let u know I received the package last Wednesday.. I really love the cactus and barrel lamps..They are great and handy to use .. smile. Thank you for the prompt delivery and your wonderful service... Keep up the great web page.. "

Shana S. says:"Pat, Yes, indeed I received the lovely blankets on Wed. Thank you so much. They are even prettier than I expected. I appreciate your superb service!"

Doug F. wrote: "Thanks very much for the attention you are giving the order."

And, Alex L. said: "Hello, Pat, A very quick note to let you know that my blanket and comforter arrived at the back porch of my apartment on Saturday as requested. Everything was perfect. Let me thank you for the Roswell coloring book -- which got a laugh -- and the hand-written note you included. This was my first experience purchasing on-line, and I don't think I could have been more pleased. The service I received was fantastic; I'll be sure to tell people about your store."

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